Photo Scanning Reviews: What People Are Saying About ScanMyPhotos

Reviews: What People Are Saying About

Running and navigating a business is tough. But, the best way to identify how you are doing is ask. At ScanMyPhotos, feedback is critical.

We want to hear the good and bad. A principle reason for our 27-years in business is to constantly seek out input and find out how we are helping people across the world digitize their pictures. Below are a sampling of real customers sharing their feedback. Thank you to all why replied and shared your comments. We listen, learn and constantly modernize our business based on your feedback. We are so fortunate to have you as part of the ScanMyPhoto’s experience and family.


Mary L., Great company and customer service!

Lisa Prompt, professional customer service is so appreciated (and rarely found elsewhere). over delivers every time and provides me with great quality DVDs of all my favorite family photos. I highly recommend and trust this company.

Carolyn M.on Apr 6, 2017 GREAT to work with. Saved me boxes and boxes of old photos. With this price and the photo book option, I did not need to labor over which to retain and which to toss. The pictures are great memories!

Michelle R.on Apr 4, Very quick turn around time.

Robin U.on Apr 4, 2017, Simply easy, fast return, great quality!

M. S.on Apr 4, 2017, The merchant is helpful and gave me all the info. I needed. The results are good. Also, the Thumb Drive has a large key shape with a big cover case. My other Thumb Drives are small with equally small covers and all can hang on the same chain. The ideal is in an emergency I grab the chain and get out.

Lorraine E.on Mar 26, 2017, Order was processed quickly and customer service reps were very helpful with questions.

Melanie H.on Mar 22, 2017, The turnaround time was quick, DVD and flash drive are great. The flashdrive looks like a key, very cool. Will use them again in future.

Susan H.on Mar 21, 2017, Great customer service – definitely want to continue to use!

Rosemary B.on Mar 21, 2017, Very good customer service.

Linda B.on Mar 21, 2017, We have thousands of photos. This process keeps them safe and in a manageable form.

Claudia S.on Mar 20, 2017, This company is GREAT!!! It’s a scary experience to send off precious photos but the communication from this company is absolutely stellar throughout the entire process! They did a great job and very fast! I will use them again!!

Ashley H.on Mar 12, 2017, I sent my photos in. they were super prompt. sent me emails on updates and got all my pictures back with a disc.

Micki C.on Mar 8, 2017, I got my photos back fairly quickly and the quality was great. The price is a great price. Cost is why I never did this before.

Marietta L.on Mar 3, 2017, My pictures were returned to me along with thumb drive and a DVD. I had them separated by date. They did exactly as I requested.

Linda S.on Feb 25, 2017, Great company Great job

Carolyn M.on Feb 24, 2017, Love the results! Both OLD black and white and photos from 1980-90 were included So glad I paid the additional for the photo index book! 1000 photos is still a lot to search through so using thumb drive and index book was wonderful!

Terry L.on Feb 12, 2017, The directions were very clear once I printed them out. Love all of my pics being in one place. A really cool thing that I did not know is that for additional charges I could have done all sizes (not just 4×6, and have had them all turned the same direction. Oh well, next time.

Robert R.on Feb 12, 2017, They did a great job scanning my photos.

Steve W.on Feb 10, 2017, Images to 8GB Flash Drive Share to Superb service, – excellent care of our photos and a great product! Highly recommend!

Betty C.on Feb 10, 2017, Great job! Prompt service – great results!

Micki C.on Feb 5, 2017, I waited until I got my first batches back to give a review because I wanted to see the quality. I paid extra for 600dpi and the pictures are awesome. The process took about 2 weeks and I thought very timely.

Betty D.on Feb 3, 2017, Handles my pictures like precious crystal. Keeps me abreast of status. Ships back free and results are excellent.

Lisa B.on Feb 3, 2017, Great value. Great pricing. Great quality. Highly recommend them!

Noelle S.on Feb 1, 2017, It took a little longer than I expected but I am happy about the results. It feels good to have some very old and fading pictures preserved.

Cathyon Jan 27, 2017, This service is incredible if you have a lot of old photos you would like added to your digital files.


Barbara S.on Jan 18, 2017, Great service and product, delivered much quicker than expected. Thank you!

Autumm B.on Jan 12, 2017, Everything about this was great. And they have excellent customer service!

Maja L.on Jan 11, 2017, The customer service is excellent.

Barbara S.on Jan 11, 2017, Although I have not yet received the results I can say that Scan rep has been more than patient and kind with my lack of paperwork due to errant printer. If such care was taken then, I am confident that my photos will be perfect.

Pauline F.on Jan 9, 2017, Couldn’t download order form but they sent it to me quickly when I sent my photos in. Everything was well explained and simple. Received the DVD back quite quickly

Margaret A.on Jan 9, 2017, Great experience. Easy to use and will use them again.

Elizabeth P.on Jan 3, 2017, They have always done a great job for me.

Phil I.on Dec 29, 2016, This turned out to be an excellent way of dealing with the priceless photographs my mother left behind when she passed. It’s important to follow the preparation guidelines to avoid any disappointments. Very impressed with the outcome!

Stephanie L.on Dec 29, 2016, Fast turn around and good quality.

Debra S.on Dec 26, 2016, Excellent quality, quick turnaround, well worth paying extra to have them rotated right side up.

Michael R.on Dec 23, 2016, Pictures can back on a dvd that was readable. All pictures were returned. Turnaround time was exactly what they stated. Great deal.

Karen C.on Dec 18, 2016, I can tell you that I was really worried about sending my one and only pictures to some address or place I didn’t know. Guess what! They came back and were done perfectly. I would recommend this to anyone. Thanks KC

Lisa Y.on Dec 17, 2016, I trust this company with my treasured photos (3000 so far!). I have sent several orders and all have been perfect! I got my sister on the scan my photos bandwagon and she is now using them even with our heritage photos.

Michelle on Dec 13, 2016, Thoroughly impressed with their communication of my precious photos- from when they received them to scanning to returning them. They also did a fantastic job packing them back up and the CD was well done. I might suggest 600 dpi vs 300 dpi if you want them enlarged when you view them. A little grainy enlarged but smaller seemed fine to the naked eye. Have not tried to utilize on calendars or anything yet. Thanks for taking care of my irreplaceable photos!

Shannon A.on Dec 10, 2016, I forgot to send my order form with my pictures. They were very helpful in clearing it up and getting my order processed. The customer service is fantastic.

Nancy K.on Dec 7, 2016, My DVD came out great!! It took about 10 days altogether. Well worth the money!

Clark C.on Dec 3, 2016, Telephone interactions were well beyond expectations. All representatives were intelligent, professional, literate, and kind. Although it’s too early to have received the returned product (and our photos back), as of today, from all experiences before sending our photos off to them, I have no hesitation in highly recommending anyone to do business with Very impressive.

Stephanie L.on Dec 3, 2016, Fast service, Scanned photos look good.

Elizabeth P.on Dec 2, 2016, Love them and their work

Doug L.on Dec 1, 2016, Scans look great. Price was great also.
Dayle M.on Nov 22, 2016, I like the many choices for different picture groups. Good service

Pam K.on Nov 20, 2016, The service was very fast and the scanned photos are very nice. However, I packaged my photos in groups all rubber banded together thinking they would scan them sequentially and they are all over the place. should have paid extra for the scanning that keeps photos in order. My fault, I guess.

May Y.on Nov 19, 2016, Great service and great quality. Thanks a lot!!!

Tish A.on Nov 15, 2016, Easy to work with. Quick turnaround.

Diana C.on Nov 10, 2016, Awesome service and fantastic results!! Well worth the price and much cheaper here than any alternative.

Jackie O.on Nov 8, 2016, Excellent service, great results, great communication with their customers.

Robert R.on Nov 3, 2016, Faster turnaround than expected! Scans came out great!

Laurie D.on Nov 1, 2016, It was such fun to watch the pictures in a slide show and know I’ve captured a good sampling of my children’s lives thru pics. It was great the vendor sent several emails letting me know they received my precious pictures, were processing them and then sending them home. Package rec’d was well packed.

Maryann G.on Oct 31, 2016, They keep you informed along the way to put your mind at ease about your precious photos, thanks!

Teresa A.on Oct 24, 2016, They are very good at keeping me informed as to where my priceless photos are in the process. That is very important to me.

Ian F.on Oct 16, 2016, I have now sent my 5th scanning package to ScanMyPhotos. Every set has been scanned perfectly. The turn around time is shorter than promised. They also have helpful support as I found out when I inaccurately filled out the form. I found the old photo prints were useless as I couldn’t find one when I wanted it, the scanned versions save that problem making finding pictures a breeze! I highly recommend ScanMyPhotos, you can pay a lot more for this service, but you get more for your money. Note that I have the high resolution scan option added, 600 dpi scans come out great. I’m amazed I had collected 5000 photos.

Marilou L.on Oct 10, 2016, They always let you know when your photos arrive, when they are working on them, and when the CD is on its way to you. It really gives you faith in them.

Terez H.on Oct 4, 2016, I received my photos and disc in a timely fashion. I recommend this service to anyone who wants a myriad of photos digitized quickly and easily.