Just Added To Enhance Your Photo Scanning Order: Your Concierge Expert

IMG 3450 300x105 - Just Added To Enhance Your Photo Scanning Order: Your Concierge ExpertConcierge expert to seamlessly oversee your order, from start to finish

Elite Concierge Expert ServiceSign Up for Your Own Elite Concierge Expert at ScanMyPhotos

The “Elite Concierge Expert” ScanMyPhotos service provides new, added benefits as you tap into our team of personalized assistants. This customer-centric service is a blueprint, built on our 28-years of experience to deliver an enhanced, superior service as we help you digitize your nostalgic photo memories.

We understand that there is a definitive difference between a fine dining experience and waiting in line at a fast food restaurant; that is why we have dedicated experts ready to be assigned to your order.


  • You are assigned to an Elite Concierge Experts who also oversees a dedicated team of photo technicians just for you
  • Receive a new, added level of comprehensive and expanded personalization for your photo scanning order
  • More efficient access and an easier way to connect with us throughout the entire process — from your first touch to your completed scanning project being returned to you.
  • You are our highest priority, as we seamlessly oversee your order, from start to finish
  • We remove the complexity of all your “how-to” and other questions as our highest priority to optimize your experience with ScanMyPhotos
  • Added access to directly communicate with your own personal assistant with expedited attention who will already be familiar with your order
  • This Elite Concierge Service from ScanMyPhotos is just $12.95 extra per order.
  • To order and include a dedicated concierge expert click “Add to Cart” as you are placing your order, and we handle the rest.
  • It is instant, automatic and nothing else is needed.
  • Whenever you need to reach them, just call, email or use our online help desk and you are directly connected after adding this to your order.

Behind-the-scenes tour at ScanMyPhotos via KTLA-TV


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Got a Photo Scanning Question? Ask the ScanMyPhotos Concierge

What’s the difference between 300dpi and 600 dpi? What size photos do you accept? Can you handle rush orders?


If you have a photo scanning question, our ScanMyPhotos Concierge can answer it.

Meet up Instagram


Every day – and every night – your burning questions about photography, digital imaging, online photo ordering and photo scanning make their way across the globe to our inbox.


We do our best to answer your questions as quickly as possible – and make it fun in the process. When you email us, let us know where you are so we can reply with a “Good morning!” or “Good afternoon!” – or, for our friends Down Under, a hearty “G’day!” You see, our Concierge is not operated abroad, but rather right here at our Orange County, California headquarters – and we do love to hear from you and find out where you are. It never ceases to amaze our team that we reach so many people in every corner of the globe.


If you’d like more immediate feedback, try out our chat. You can do so right here.


Below is a typical chat exchange between a customer (this one was in Brooklyn, NY) and our Concierge in Irvine, California:

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