Monthly Archives: April 2014

How One Road Trip Led to a Quest to Build a Family Archive

Posted on April 30, 2014 by

Ever dream of traveling the country to experience each region’s unique lifestyle and cuisine, take in the grandeur of the national parks, and soak up everything our major cities have to offer?
 

Well, one of our customers, Seth Johnson, did just that with his wife – and that trip was the reason they got their photos scanned. While most people might get their photos scanned after a major trip, they had their photos scanned beforehand. When he explained why, it made perfect sense:
 

“My wife and I got married in our mid-30s, and we both had a large number of photos. Two years after we got married, we decided to move out of our house and into an airstream trailer and travel around the country. We didn’t have room to take much with us, but we knew if we had our photos scanned we could take them. So we did! They were sitting on a hard drive, and we’d plug the hard drive into Apple TV and watch our photos.”
 
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5 Easy Tips to Help You Take Better Photos With Your Smartphone Camera

Posted on April 23, 2014 by

Take better smartphone photosWith so many improvements to smartphone cameras over the past couple of years, it is more common to see people snapping photos with their phones rather than a camera nowadays.
 

If I just described you, then this blog post was written with you in mind. I did some research on how to improve those smartphone photos you’ve been taking, and here’s what I learned:
 

Clean the lens

 

If you don’t have a clean lense, there is no way you can get a decent photo – pretty obvious, right? Clean the lense before you start shooting, or you could end up with dozens of photos from your cousin’s wedding that are completely un-useable.
 
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“We Want to Dazzle Our Customers:” Customer Service the ScanMyPhotos.com Way

Posted on April 9, 2014 by

customer-serviceWhen Mitch Goldstone and Carl Berman founded ScanMyPhotos.com, they wanted to create a company that did three things:
 

  • Make it easy and affordable to digitize photos
  • Do it better and faster than anyone else
  • Dazzle customers each and every time

 

For anyone who has worked with us, you know they’ve succeeded. Providing high quality across the board is our mantra, and that is especially true when it comes to customer service.
 

In fact, providing awesome customer service is so ingrained in our company culture, we really do not understand why other companies (and some entire industries) view stellar customer service as either unimportant and/or unattainable. (We’re not the only ones who think this way, of course, and a lot has been written about it recently, including the great book, Nice Companies Finish First by Peter Shankman – definitely worth a read.)
 
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Customers Review ScanMyPhotos

Posted on April 3, 2014 by

As mentioned in a previous post, ScanMyPhotos has improved the workflow for scanning photos by over 300% and the comments from customers have been overwhelming. Here are just a smattering of quotes regarding the ScanMyPhotos service, as gathered by an independent third party.
 

  • They did an awesome job. I went with the standard pixel and they turned out great.
  • Great & Fast Service. Did exactly what they said they would do. Working on getting another shipment to them soon.
  • When my daughter was a baby there were no digital cameras so I wanted to have all of her baby pictures converted to digital but didn’t know where to go to do this. …[S]ent them off and now I have all of those precious pictures saved on my photo website and have a CD with all of them on it. Takes a little time to go through your pictures and get them organized but so worth the effort! ScanMyPhotos did a great job with the scans and got my pictures back to me safe and sound.
  • They were good about sending emails at every stage of the process…when my order was received, processed, done and sent back to me.
  • I was very happy with the DVD’s and thumb drive that arrived with the scanned photos. I wish I had ordered additional index books to share with my children. Great job and well worth the price.
  • Be organized and the scans will come back wonderful!

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Family History Interview Questions to Help You Capture Your Family’s Story

Posted on April 2, 2014 by

Nib Pen and InkwellWhen we talk to our customers about their photo scanning projects and why they are undertaking the project now, we are privileged to hear loving stories about family members, friends, trips, events, and all of those precious, irreplaceable memories of small moments that are captured in photo collections.
 

Photos only tell part of the story, though. As anyone interested in genealogy knows, capturing your family history via interviews is just as important. Digital recording devices are not very expensive and can be quickly purchased online, so buy one today and set aside time to interview your family members.
 

Here are some family history interview questions to get you started:
 

  1. What is your full name? Why did your parents choose this name for you? Did you have any nicknames growing up?
  2. When and where were you born? Why did your family live there?

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