✈️ Read Why We Flew to Save a Mom’s Photos. Digitized Same Day—A True Story!
A family in Texas waited 4 years. We couldn’t wait another day. Most companies would have ignored an email like the one we received. We didn’t. Instead, we booked a flight, raced against time, and personally rescued a lifetime of irreplaceable photos.
Four years ago, a Texas mom received a ScanMyPhotos eGift card from her daughters. But life got in the way, and her priceless family photos stayed boxed up until she reached out to us last week about her unused eGift card from 2021, we knew waiting wasn’t an option.
We’ve heard too many heartbreaking stories like the customer who mailed us 10,000 negatives just before wildfires destroyed their home or the one who planned to scan everything but waited too long—only to lose it all in a disaster.
Customer service = an oxymoron? We’ve all been there—on hold forever, passed around like a hot potato. But not this time. This story flips the script and restores faith in humanity. Watch and believe:
What Happened Next?
✅ Mitch Goldstone, our CEO, booked a last-minute flight.
✅ Landed in Texas just as tornado warnings hit the area.
✅ Arrived at her doorstep at 8 AM to personally collect her photos.
✅ Gave her a GPS tracker to follow every step of the journey.
✅ Had everything digitized and in her inbox by 8 PM the same day.
Upon arriving in Texas, we faced tornado warnings, 70+ MPH winds, and a pelting rainstorm. This was a stark reminder that waiting too long could mean losing everything, and we weren’t about to let that happen. They waited four years. We showed up at their door—a lifetime of memories saved.
Learn more about the new nationwide courier service for picking up large photo archival projects.
⏳ Don’t Wait—This Family Almost Did.
If you’ve put off digitizing your photos, now is the time.
👉 Order Now & Mail Your Photos
👉 Email our Concierge Experts to see if our nationwide home and office pickup service or regular online ordering works best for you.
Upon arriving in Texas, we experienced a Tornado warning, 70 MPH+ wind gusts, and a pelting rain storm. This symbolized the urgency to protect those photos before a weather disaster risked destroying all those family photos.
They waited four years. We arrived at their door in Texas, saving a lifetime of memories. She almost lost everything—we couldn’t let that happen.
One unforgettable trip to save a lifetime of photo memories. You’re not alone if you or someone you know has put off digitizing their photos. Upon arriving at her doorstep, we also brought her a Tile GPS tracker so she could follow every step of the journey on her phone.
⏳ Don’t Wait—This Family Almost Did. Getting your photo media scanned is a click away.
Order and mail your photos, or contact our concierge experts to see if the ScanMyPhotos courier service is a better option for larger projects.
- Please send us an email with details of your archival project.
- Read more about the ScanMyPhotos nationwide home and office pickup service.
