The Joys of Skipping Down Memory Lane Knowing Those Memories are Safe: One Customer Story

When was founded, we were determined to do three things: deliver high-quality scans to our customers; do it better and faster than anyone else; and provide the best, most thorough, and most cheerful customer service every single time.

One of our customers, Nancy Reale, was particularly blown away by our commitment to customer service. She had never heard of us until she found us on Groupon, so she didn’t quite know what to expect. Here’s her story:

What did you like most about working with


They answered questions quickly and were easy to get a hold of them – and they were great about everything! I asked them to hold an order because my husband and I were going on a trip, and they did, no problem. Also, there weren’t any hidden charges. If something was going to cost $20 extra, like when I sent them a mixed batch of photos in different sizes, they let us know and that’s exactly what they charged.
Continue reading