Review: Photo Scanning Customer Feedback

What people are saying about our photo digitization service:


Like at a restaurant, the best way to learn about a company is to read the reviews. We collect thousands of customer reviews and use this as a learning tool. Below are recent comments our raving fans shared from their experience. You too can always share your comments with you via email: [email protected] We want to hear and learn from your comments. We listen!


Follow the instructions, or pay to go all out. I paid to go all out, and it was worth it!!!


In the end, I bought “The Works,” and I’m really glad I did. The Photo Soap and book of thumbnails make the whole effort so much more useful.

Customer Reviews

so far, so good. I sent my photos last Thursday, they arrived Friday and SCANMYPHOTOS sent me an email that they were received with an approximate time frame of delivery. The following Thursday I received an email that they were working on them and would send me an email when shipped. The communication is great. Waiting on scans now but I am very confident that they will be great.


There customer service was very helpful.


We were very pleased with the pictures on the DVD when we received them. They did a beautiful job and our photos were returned in perfect condition. Very happy with ScanMyPhotos.


Very happy with the quality and timeliness of the service. I will definitely use this service again. It was much faster than I expected.


It is very easy to reach a real person at ScanMyPhotos. I have always had excellent service, with someone who always answers mu questions efficiently.

Customer Reviews

Loved the quality and timeliness. I’ve used them twice.
Sort by month and year, rubber band with title card in front.
August 12, 2014 Tweet


Don’t hesitate to call them if you have questions. They are very helpful.
August 08, 2014 Reply Tweet



double check your photos – I didn’t realize I submitted duplicates of some photos. When you are sending 1,000 pictures that is easy to do. This has nothing to do with the merchant – it was my mistake!!
August 08, 2014 Reply Tweet


Helpful even when you have questions
August 07, 2014 Tweet


I am waiting to see the end result, but so far they have been very good to deal with.
August 06, 2014 Reply Tweet


Customer service was fantastic..
August 05, 2014 Tweet


The servcie was fast. I paid to have all photos flipped for easy viewing. Only 1 out of 1,000 was not flipped — 99% accuracy, pretty good. i also purchased a flash drive – haven’t tried it yet.
August 05, 2014 Reply Tweet


the service was quick. they kept me updated all the way through: receival date, scanning, and shipment date. would recommend to others.
August 04, 2014 Tweet


Incredible service! They send you an email notifying you when they received the images, when they are scanning the images and when the photos have been scanned and returned. Very quick service! The photos look great on the disc and the mail packaging was great. Incredible!
August 01, 2014 Reply Tweet


You will pay extra for processing photos other than 4×6. Also there is a charge for express scanning otherwise it can take several weeks. We needed our pictures in a hurry and they delivered.
July 30, 2014 Tweet


Overall, pretty quick and easy process. Just be sure to follow all the packing instructions.
July 29, 2014 Reply Tweet


Used medium flat rate US Postal box for sending 1000 4×6 photos which worked well. Company e-mails you when they receive them, when they are scanning them and when they send them back. Excellent service- will use them again!
July 25, 2014 Reply Tweet


They did a great job with my very old and odd shaped photos. I would definitely use them again!
July 25, 2014 Reply Tweet


Very happy about the results. The work was returned very quickly.
July 23, 2014 Tweet


Make sure you follow their directions so your mailing will have no delays. The company is good about keeping you informed.
July 23, 2014 Reply Tweet


Make sure you use the order form….I forgot and it really caused problems. My fault. The company helped me through it very well. I will be using them again soon.
July 21, 2014 Reply Tweet


Loved the service, very quick. Saved me days and months of valuable time doing it one by one. Be sure all your pictures are grouped as you want so you can easily transfer to your external drive, etc.
July 18, 2014 Reply Tweet


Follow the directions just as stated
July 18, 2014 Reply Tweet


Do this! Turned out great. Let’s face it-I would have never gotten around to manually scanning 1000 photos.
July 18, 2014 Reply Tweet


I sent my pictures in and paid extra to have them scanned in order and for different sized prints. DVD came back with everything scanned in order just as I had sent it in. Pictures back within 16 days. Great service!
July 18, 2014 Reply Tweet


Please watch the deadline. It will arrive sooner than you think.
July 18, 2014 Reply Tweet


Service was quick and just what we wanted!
July 16, 2014 Reply Tweet


Great Deal! Excellent communication! Waiting for my finished project!
July 15, 2014 Tweet


Good service and experience.
July 15, 2014 Tweet


They have a lot of options you can choose from. Quick turn around.
July 10, 2014 Reply Tweet


The pictures were put on a DVD in a timely manner. When I got them back they were in the stacks I had sent so the dates were not mixed up. I was worried about that. I would highly recommend ScanMyPhotos to my friends and family.
July 10, 2014 Reply Tweet


You may want to upgrade to a higher resolution. Picture quality is just ok.
July 08, 2014 Reply Tweet


Great service! Would definitely use again
July 07, 2014 Reply Tweet


Very quick turnaround
July 03, 2014 Tweet


Make sure you have each photo flipped the way you want it before you bundle them up. You will be glad you did. Service was great and super fast.
July 01, 2014 Reply Tweet
I numbered the photos on the back in order and kept a list of the dates of trips or events to then organize when I transferred to my Mac ! Then I sent the actual photos to friends and family and they were thrilled. I’ve been getting thank you notes.
July 01, 2014 Tweet


It was nerve wracking to send 3000 irreplaceable photos across the country but ScanMyPhotos sent me e-mails at every step. I really felt they understood how important the photos were to me. Just read and follow the directions.
June 30, 2014 Reply Tweet


Very quick turnaround!
June 27, 2014 Tweet


Scanmyphotos was recommended by a co-worker. I decided to try them out, and they are amazing. They did everything they said they would, they were also timely, and available and helpful whenever I called. I will continue utilizing their services.
June 27, 2014 Reply Tweet


Read all the fine print. There are a lot of details associated with the deal. But, it was worth it totally. My pictures were scanned, the quality was great, and everything returned safely. That was my biggest concern – sending most of my pictures off through mail, etc.
June 27, 2014 Reply Tweet


Read all of the information all the website before packaging your photo to send.
June 27, 2014 Reply Tweet


This was a surprisingly fantastic service at a great price. Very professional and secure. They treated my photos with great care and the scans were excellent. Will use them again for this service
June 27, 2014 Reply Tweet


Putting your pictures in chronological order makes viewing the DVD that much more enjoyable. Also helps you find the picture you are looking for. Loved the added bonus of all pictures put on a USB Flash drive for a small fee.
June 25, 2014 Reply Tweet


1000 photos scanned at three cents each? – can’t beat it and they did a good, and rapid job. If you are really picky, you might want to pay for the 600 dpi scan, but I’m happy with the 300 dpi results. Their regular prices seem fair and I’m going to use them again for another project.
June 25, 2014 Reply Tweet


Great job very quick.
June 25, 2014 Tweet
I am very pleased with the way ScanMyPhotos packaged my photos for return shipping. Communication was excellent at every step of the process.
June 25, 2014 Tweet


They processed my order very quickly and notified me of steps along the way. Great service!
June 24, 2014 Tweet


This was AWESOME!!! I was very pleased with the quality of the scanned photos and it was done in a very reasonable amount of time. I contacted their customer service, and folks were very polite and helpful. Would recommend this service!!! 🙂
June 24, 2014 Reply Tweet


JUST DO IT! They were GREAT!
June 24, 2014 Reply Tweet


Very good services. Fast and professional.
June 20, 2014 Tweet


take time to organize your photos by events so that every file can be named differently and make sense.
June 19, 2014 Reply Tweet


Group photos by event or chronologically. I didn’t take time to do this, but I wish I had.
June 19, 2014 Tweet


They returned my pictures sooner than expected. Very good experience.
June 18, 2014 Reply Tweet


Read the packing instructions carefully and follow them.
June 18, 2014 Tweet


Excellent service, superior communication alerting me every step of the way where my priceless (to me) photos were and at what stage they were in completion. Very pleased with their service in every way. On a scale of 1-10 – I give them a 20!
June 18, 2014 Reply Tweet


There is more work involved in facing, stacking, and rubber banding your photos than you might think at first. I recommend making an evening out of it.
June 18, 2014 Reply Tweet


Use the post office boxes that are sent for a flat fee as shipping will be less expensive.
June 17, 2014 Reply Tweet


Organize your photos and ship them according to their directions. I sent them 1000 photos and they returned them to me within 2 weeks. Each one was scanned individually. I now have a CD with 1000 photos on it. Be sure to back up that CD. It’s worth it. Those photos are priceless.
June 16, 2014 Reply Tweet


Great service and quality is excellent
June 16, 2014 Reply Tweet


Fabulous from beginning to end.
June 16, 2014 Reply Tweet


Read the instructions carefully.
June 13, 2014 Tweet


They were very professional and I would highly recommend them!
June 13, 2014 Tweet


Great Service. They let you know exactly where your photos are. I recommend them to trust your precious photos to.
June 13, 2014 Reply Tweet


June 13, 2014 Tweet


If you bundle your pictures ahead of time they will be scaned by bundle so sequence may not be an issue
June 12, 2014 Reply Tweet


They were as advertised. Excellent service. Good quality at 300 pdi. Would use them again!
June 12, 2014 Reply Tweet


I was really nervous sending my photos but there were processed with care and quickly returned to me. I am extremely pleased and will recommend them to others.
June 12, 2014 Reply Tweet


Love their service and if I have any questions I call and get a real person! I have used them 3 times now.
June 11, 2014 Reply Tweet


Turn all photos right side up or they will scan the back and you will have a blank photo
June 11, 2014 Tweet


Pay attention to the details, especially the expiration date
June 09, 2014 Tweet


I found ScanMyPhotos to be a very reliable service. Their processing and return of my photos was prompt and all of my treasured memories are safely back home and saved in a format that is easily available for my future use.
June 09, 2014 Reply Tweet


I followed their detailed directions for submitting my photos. They followed my instructions for additional services. The photos came back in great condition and I was very satisfied with the end product. I had extra disks made and everyone loved them. Thank you.
June 09, 2014 Reply Tweet


I could kick myself because I didn’t add the photo soap option to all of my photos. It made a huge difference on the photos from the 70’s and 80’s
June 06, 2014 Tweet


Pictures are great and came back quickly.
June 05, 2014 Reply Tweet


It was very fast and efficient. I was pleased with the results and the turn around time.
June 04, 2014 Reply Tweet


Very efficient. I received my photos and the disc back much quicker than they predicted.
June 04, 2014 Reply Tweet


Good quality and very quick service.
June 04, 2014 Reply Tweet


start early getting photos together!
June 04, 2014 Tweet


Fast service & good communication.
June 03, 2014 Reply Tweet


Very good way to share pictures on a DVD.
June 03, 2014 Reply Tweet