We all have them. Those questions that you know you should be able to find but just can't. Through
The deal notes only 4x6 photos. What if I have other size photos?This discounted Living Social deal as-is is only for scanning 4x6" photos to DVD however we do offer to scan other sizes upon submission of your order to us for scanning. Here's how: First, purchase the Living Social deal today. Then, when submitting your photos to us for scanning, select the option to scan sizes other than 4x6 on the order form for an additional $14 or $20 per Living Social, depending on the deal you purchased. This will allow you to send sizes ranging from 3x3" up to 8x10" (Please note photos must be organized by size). |
If all photos are 3.5" x 5", do you still have to pay the additional fee?Yes, this deal is only valid as is if all of your photos are 4x6 size. If any or all are not 4x6, it requires the additional fee. We can only offer this extremely low price if they are all 4x6 photos. |
Can I use this Living Social to scan slides?While this super discounted Living Social deal is only for scanning up to 500 4x6" photos to DVD, we also feature professional and delicate hand scanning of 35mm slides as low as 27¢ per slide. For complete details, please visit http://www.scanmyphotos.com/slidescanning.html . Pricing varies based on quantity and requested resolution. |
Can I use this Living Social to scan negatives?While this super discounted Living Social deal is only for scanning up to 500 4x6" photos to DVD, we also feature professional and delicate hand scanning of 35mm, APS and medium format negatives. For complete details, please visit http://www.scanmyphotos.com/negativescanning.html . Pricing varies based on requested resolution. |
Can you explain the difference between 300 and 600 dpi?300 DPI is good for print reproduction of the same size or for viewing on a computer. 600 DPI is better to "future-proof" your photos. As screen resolutions increase, so will your scanned images to maintain viewing quality. Additionally, scanning at a higher resolution allows for larger, crisper photo reproductions. For example, a 4x6 scanned at 300 DPI can reproduce a 4x6 or a 5x7 print whereas a 600 DPI scan can print up to 16x20. Please visit http://www.scanmyphotos.com/300v600dpi.php for more information. |
If I purchase more than one, can I send them all together or do they need to be separate?You can purchase and send up to 4 Living Socials in one order to us however any additional options will be applied and charged for all enclosed Living Socials. If you need different options for different Living Socials, then they need to be shipped separately. |
Can I make copies of the DVD? Can I make prints from the DVD?Yes, you can both make copies of the DVD and prints from the DVD. The images are standard JPEG files which are almost universal in their acceptance for printing. |
Can you scan photo album pages or do the pictures have to be taken out of the photo album?All photos must be removed from photo albums and organized as detailed in the "Photo-preparation procedure applies" link in the The Fine Print found on the deal page or at the top of this message board. |
I see you're in Irvine. Can I deliver and pick up my pictures personally?We only accept walk-in service by appointment only. Due to the highly discounted nature of this deal, we reserve all walk-in appointments for standard full price orders. This deal is mail-order only. |
What date do you have to send photos by?Your photos must be postmarked on or before the expiration date as detailed in "The Fine Print" on the deal page and can also be found on your printed voucher for later reference. Expiration dates vary based on when the deal was first offered. |
How do we send our photos to you to guarantee that they won't be lost?ScanMyPhotos.com, founded back in 1990 is a leader in the photo imaging industry and professionally scans tens of millions of photos. You may use any shipping company you that are most comfortable with. However, we cannot warrantee or guarantee courier deliveries. You can send via signature confirmation and other specialty services and we do digitally archive and backup your entire order for 15-days as an added precaution. That said, the real problem is if you don’t have your pictures digitized, as then they do risk getting tucked away at home and misplaced, inadvertently thrown away, faded or lost due to fire, flood, etc. so either way there is a risk involved. If you don't use us, we HIGHLY recommend digitizing and backing up your photos ASAP.. |