Digital Photo Scanning Service
All Photos Scanned In The USA 🇺🇸 | Over One Billion Photos Preserved
Frequently Asked Questions
Q. Can I order additional services after I placed my prepaid box order?
Yes, to order additional services only click here
Q. How do I get glue off of photos?
Please click here to see examples of how to get glue off of photos.
Q. I'm having problems placing an order.
Sometimes it is as simple as using a different web browser. We recommend using the most current version of Internet Explorer for PC users and Safari for Mac users. If you still have problems, please contact us via Live Support so we can instantly help you diagnose the problem.
Q. What resolution are my photos scanned at?
We offer scanning at 72, 150, 300 or 600 DPI.
The final file size will vary depending upon the size of the original photograph. A standard 4x6 at 300 DPI usually is about 700KB -1MB in size whereas at 600 DPI ranges from 1.5 to 2.5 MB.
Many websites refer to resolution as a pixel by pixel notation.
To determine what your own picture's pixel-by-pixel resolution will be, multiply the inches by 300 DPI or 600 DPI. For example, a 4"x6" print will have a resolution of 1200x1800 at 300 DPI (4" x 300 DPI = 1200 pixels, 6" x 300 DPI = 1800 pixels) and 2400x3600 at 600 DPI (4" x 600 DPI = 2400 pixels, 6" x 600 DPI = 3600 pixels).
Q. Can you scan my photos at a higher resolution?
The highest resolution we offer is 600 DPI photo scanning which is more than adequate for nearly every situation. See https://www.scanmyphotos.com/samplescans.html for information regarding 300 and 600 DPI scanning.